Photo: Wikimedia Commons
Carnival Cruises, which had profits of $1.9 billion last year, pays its UK employees just $1.20 an hour, according to The Guardian.And now those cruise workers could also lose their bonuses, or 15 per cent of their $400 monthly pay, if they don’t get a customer service rating above 92 per cent, The Guardian reported.
Because the laborers work at sea, their compensation isn’t regulated.
A passenger told the Guardian that “grown men were in tears” after the meeting explaining the new customer service expectations.
The CEO of Carnival UK defended the practice, saying they were offering employees from India and Eastern Europe greater opportunities than they would have been afforded back home.
Read the full story here.
We reached out to Carnival Cruises press office; we’ll update when we hear back.
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