Wow Air has shut down. Here's what went wrong, according to the company's CEO.

WOW AirWow Air’s founder and CEO, Skuli Mogensen.
  • Wow Air on Thursday announced an immediate end to its operations, stranding passengers around the world.
  • The announcement came after the Icelandic ultra-low-cost airline failed to secure investment from Icelandair and the private-equity firm Indigo Partners.
  • Wow Air’s founder and CEO, Skuli Mogensen, told Business Insider in January that the decision to acquire wide-body Airbus A330 jetliners and a move away from its traditional ultra-low-cost business model were detrimental to the airline.

The Icelandic ultra-low-cost carrier Wow Air on Thursday announced it was ceasing operations effective immediately,stranding passengers around the world. The announcement came after the airline failed to secure investment from Icelandair and the private-equity firm Indigo Partners.

Neither Wow Air’s media team nor the airline’s founder and CEO, Skuli Mogensen, was available for comment early Thursday.

After launching in 2012, Wow Air became known for its brightly painted purple planes, no-frills in-flight products, and low prices. In some cases, the airline offered one-way flights between the US and Europe for as little as $US49.

Back in January, Mogensen, a former telecom entrepreneur,spoke with Business Insider about the financial and operational struggles experienced by the airline.

“We were profitable and successful as a single-fleet low-cost operator up until 2017,” he said. “So really it’s 2018 that was an abnormally bad year.”

Read more: Wow Air CEO reveals the key mistake his airline and low-cost rivals such as Norwegian have made

During the first nine months of 2018, the airline’s losses more than doubled to $US33.6 million from $US13.5 million from the same period in 2017 even as revenue surged by 31% to $US501 million.

The airline suffered through a failed attempt at a merger with its Icelandic rival Icelandair followed by the laying off of 111 employees and the reduction of its fleet to 11 planes from 20.

WOW Air Airbus A330WOWA Wow Air Airbus A330-300.

Mogensen said much of the airline’s problems stemmed from the addition of wide-body Airbus A330-300 jetliners to its fleet.

“One of the mistakes that I made, that Wow made in the last 18 months, was that we were moving away from the low-cost model,” Mogensen said in the interview. “Most significantly we made our fleet structure unnecessarily complex with the addition of the wide-body A330 to our fleet.”

Read more: Boeing quietly unveiled the $US442 million airliner that will replace the 747 jumbo jet

Wow Air launched with a fleet consisting of narrow-body Airbus A320-family jets with 174 to 220 seats. The airline acquired three Airbus A330-300 jets with about 340 seats in late 2016 for flights to Asia and the West Coast of the United States.

“One of the core essences of the successful low-cost model is to ensure that you maintain a simple and coherent fleet structure because it will very quickly complicate the operations and therefore the costs if you have multiple fleet types,” Mogensen said.

Skuli mogensenWOW air

The presence of the A330s not only increased the airline’s operating costs but also put pressure on Wow to fill the extra 120 or so seats for each flight. This hurt the airline’s yields, Mogensen said.

The Wow Air boss also said his company had strayed from the no-frills, low-cost business model it became known for and behaved more like a traditional airline.

Read more: The 20 biggest airlines in the world, ranked

“The second mistake we made and was in part because of the A330 was that we started behaving like a legacy carrier in the sense that we added a premium cabin,” he said. “And again complicating our message, complicating our service delivery, complicating the marketing, and we are going back to our roots as a pure low-cost carrier.”

On Thursday, however, it seemed Wow Air’s attempts to correct course ran out of time and money.

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