The food service industry can be unforgiving at times.It involves menial work and interacting with the occasional customer who makes ridiculous, and sometimes impossible, requests.
We found some of the worst on this hilarious Reddit thread. While they’re funny in hindsight, we’re betting they weren’t at the time.
Be thankful that you weren’t on the other side of the table in these situations. We’ve edited some of the stories for clarity.
'A man once came up to the hostess stand with an ice chest, pulled out a fish, and asked if the restaurant would cook it. I thought it was weird because we were in no way a seafood restaurant.'
'When I worked at Quiznos during the middle of dinner rush this lady comes in demanding her sandwich be cut with a clean knife, clean cutting board, new gloves, and a clean rack to put her sandwich on when going through the toaster. Everything was simple except for the clean rack. Since our racks are reused, cheese and other sandwich condiments tend to get baked on to the racks so we have to soak them in hot water for a while before they can be washed and at dinner time we have no clean racks. I still washed one and made up her sandwich. As I went to ring her up I set her sandwich bag on the counter, she gave me a disgusted look and asked if I could remake it and start the whole process over...'
'Subway was my first job at 16. We had a lot of people ask for very specific things in very specific ways and it never really bothered me unless we were busy but even then I never held it against them.
One day during rush time a woman came in and instead of just telling me what kind of bread she wanted she just kept pointing at the picture on the glass. I let her know that that sticker wasn't two ways and that I had no idea what she was pointing at so after that (although very snobbishly) she started using her words.
She proceeded to order 3 tomatoes cut in half and spaced evenly with the centre one cut in the middle again, 5 olives also spaced evenly, 6 pickles and a 'line' of lettuce. I ended up having to re-space everything twice to make her happy.
Then when it came time to pay her card was declined.'
'A woman, who seemed normal at first glance, came into the local burger place I worked at for a bit. She ordered a very plain meal and I didn't really expect anything to go wrong. Then, she just walked out of the restaurant without paying for her meal. My manager told me to go after her, so I did. As I caught up to her in the parking lot, she turned and gave me a very sweet smile. I asked 'Ma'am, why are you taking that food without paying for it?' Her response?
She points up to the street light above us and says 'The governor clicked on to that light bulb and told me I could have it for free.''
'I worked at Starbucks and she requested that we steam her milk to 220 degrees which sounds fine and normal but at about 200 degrees the milk no longer remains inside the pitcher because it's boiling. She got me once with that and I wound up burning myself. The next time she came in I told her that we couldn't make it to the temperature she wanted because it presents a safety hazard for us she said she didn't care. If I could I would have told her to leave and never come back but that's not an option with Starbucks.'
Asking for chicken noodle soup without the chicken, and not recognising how difficult this is to prepare
'Had a table ask for our chicken noodle soup, without the chicken. My manager actually sat there and picked out every last slither or chicken in that man's soup. I then jokingly told the guest how much of a hassle this was, then asked him how it was, he simply replied 'eh.''
'The rudest was a man coming in with his family for Thanksgiving, sitting down and pointing at his glass of ice water and screaming 'ICE' at me. I sort of nodded and went, yep, there's ice in that water. But he keeps pointing and hollering 'ICE' until I finally get out of his wife that he wants is a glass of plain ice. Then when I get back with it he gets his vocabulary back enough to chew me out for not being a mind reader.'
'I worked as a hostess in a brick oven pizza restaurant over the summer, the kind with the big open kitchen and the very visible oven. I had a woman come in demanding that she not sit next to the oven as she was 'allergic to gluten' and thought that its....essence or something...would be emanating from the ovens and cause her all kinds of turmoil from breathing it or something.
We were a pretty full house, and I tried my best to accommodate her request (I'd never heard of such a thing), and in any case, none of the tables were in very close proximity to the ovens to begin with. But this woman would not be satisfied until I literally got her as far as possible from these ovens, even though she'd be surrounded by people scarfing down gluten particles from every direction.'
'I work at a high-end steakhouse and we get people who want their steaks extra-well done. My cook got tired of this one customer sending back his steak, so he proceeded to shove the steak down into the hot oak coals we cook over, and leave it there a few minutes. This was a Prime Ribeye, and it came out looking like a piece of tree bark after a forest fire.
The customer said it was the best steak he had ever eaten.'
'I worked at a restaurant on the boardwalk on the Jersey shore (many years before it became, uh, the Jersey shore) and after telling this old guy that we didn't have a tuna fish sandwich he demanded I get a goddamn helicopter, fly over the goddamn water, and catch him a goddamn tuna and make him a goddamn tuna fish sandwich. No lie.'
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