US

This is America's most hated airline

According to the American Customer Satisfaction Index, this airline received a customer satisfaction score of 65. That’s 15 points below the leaders JetBlue and Southwest.

Produced by Emmanuel Ocbazghi

Follow BI Video: On Twitter 

 

 

Business Insider Emails & Alerts

Site highlights each day to your inbox.

Follow Business Insider Australia on Facebook, Twitter, LinkedIn, and Instagram.