'Why won't my Xbox One turn on?': How to check your power supply or do a power reset on your Xbox One

Florence Fu/Business InsiderSimply unplugging the Xbox One console for 10 seconds will force a power reset.
  • If your Xbox One won’t turn on, first check the power cable connection points at the console and wall outlet, and test the outlet with another electrical device to ensure it isn’t the problem.
  • A quick power reset is usually all that’s needed to get an unresponsive Xbox One console working, and with an Xbox One S and X, a reset is as simple as unplugging the console for a few seconds.
  • If you have an Xbox One Original, the power supply is external, and the power reset requires different steps.
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So, your Xbox One console won’t turn on? Well, that’s that. Throw it away and grab a book.

Either that, or you can troubleshoot the problem and get the system working again.

Check out the products mentioned in this article:

Xbox One X (From $US499.99 at Best Buy)

Xbox One S (From $US249.99 at Best Buy)

AstroAI Digital Multimeter (From $US9.24 on Amazon)

How to check your Xbox One’s power supply

1. An unresponsive Xbox One usually involves an issue with the power supply. First, ensure the power cable is firmly inserted in the back of the console and that the plug is properly connected to an AC wall outlet.

2. If all is in order there, next check the outlet itself, either with a digital multimeter or simply by connecting a different electrical device to the outlet and seeing if it works.

How to do a power reset on your Xbox One

Once it becomes clear the Xbox One itself is the problem, it’s time to try a power reset – the system’s internal power supply might be at issue, and note that we are here discussing the Xbox One X and S consoles; we’ll cover the original Xbox One in a moment.

1. To do a power reset, disconnect the power cable from the rear of the console and wait a full ten seconds. Now, reconnect the cable, then press the Xbox button on the front of the system.

Screen Shot 2019 10 03 at 12.46.01 PMXboxDon’t panic if your Xbox One won’t turn on, it’s likely a simple power supply issue.

2. If it turns on, you’re all set.

To reset the external power supply for the original Xbox One, do the following:

1. Disconnect all cables from the console, the power supply itself, and the wall outlet.

2. Wait 10 seconds, then reconnect the power supply to the wall, then the console to the power supply.

If your system is still unresponsive, you’ll need to reach out to Microsoft for repairs.

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