The Strange Psychology Of Waiting In Lines

A couple of weeks ago, I attempted — like everyone else in my Twitter feed, it seemed — to get tickets to one of Kraftwerk’s eight shows at the Museum of Modern Art. I used the atomic clock to make sure I was on the site exactly at noon, and after I chose which show I wanted to go to, the Showclix system told me I was “waiting in the queue.” And waiting. And … waiting. And then, after 45 minutes or so, the system told me I hadn’t gotten tickets.

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