Why People At The Top Of Their Game Thrive On Criticism

lifting weights tires tree trunk strength working out

Photo: Flickr/Port of San Diego

Here’s the biggest difference between novices and experts:Novices focus on positive feedback (“good job!”) because hearing they’re doing well helps them stay committed.

Experts focus on negative feedback (“You’re doing that incorrectly”) because they’re interested in progress.

As people go from novice to expert their focus shifts.

A large proportion of marketing communication concerns feedback to consumers. This article explores what feedback people seek and respond to. We predict and find a shift from positive to negative feedback as people gain expertise. We document this shift in a variety of domains including feedback on language acquisition, pursuit of environmental causes, and use of consumer products. Across these domains, novices sought and responded to positive feedback, and experts sought and responded to negative feedback. We examine a motivational account for the shift in feedback: positive feedback increased novices’ commitment and negative feedback increased experts’ sense that they were making insufficient progress.

Source: “Tell Me What I Did Wrong: Experts Seek and Respond to Negative Feedback” from Journal of Consumer Research

Follow me on Twitter here or get updates via email here.

Related posts:

What type of practice produces peak performance?

Is there a dark side to becoming the best?

Does studying your area of expertise too much limit creativity?


Read more posts on Barking Up The Wrong Tree »

Business Insider Emails & Alerts

Site highlights each day to your inbox.

Follow Business Insider Australia on Facebook, Twitter, LinkedIn, and Instagram.