This guy was so frustrated about buying a lemon, he vowed to revolutionise used cars

Beepi FoundersBeepiBeepi founders Ale Resnik (left) and Owen Savir (right).

If you’ve ever bought or sold a used car, then you understand the unique anguish of the process.

Ale Resnik, CEO and cofounder of online car dealer Beepi knows that anguish very well, too. Arriving in Massachusetts from Buenos Aires, Argentina, to study at MIT, the engineer and his wife set out to buy a used car. They brought home a 2010 Jeep Liberty.

“The engine ended up catching fire while my wife was driving it 48 hours later,” Resnik told Business Insider.

He says that ordeal, plus the time he spent fighting the dealer in court to get his money back, showed him that used car sales “is a market that’s really broken.”

So he created Beepi — his third startup — an app that lets people buy and sell cars entirely on their smartphones.

A variation of this concept started back in 2000, when eBay Motors introduced people to a world of buying and selling cars online, but you couldn’t complete the process from start to finish on the internet. It was also impossible to know the true condition of the car you were buying, or whether it was sufficiently inspected.

Beepi’s mission is “to remove the friction from the process of buying and selling a car,” Resnik explained.

The used-car industry has grown into a multibillion-dollar monster in the years since the recession ended, and demand for pristine pre-owned vehicles is stronger than ever. In 2015, people in the US bought more than 2.5 million certified pre-owned vehicles — up 9 per cent over the previous year, according to a report from Autodata.

Beepi is among several online car dealer startups that are raking in millions in venture capital, proving that this segment of the market is ripe for innovation.

Beepi InspectionBeepiA Beepi inspector examines a Ford Mustang.

Here’s how Beepi works:

The buy side

Buyers can choose their car on the app, get a full report on the car’s condition from Beepi’s licensed inspectors, and then complete the purchase via mobile. Customers can read all about the inspectors’ backgrounds because their LinkedIn profiles are linked from Beepi’s website.

After the purchase, the car shows up at the buyer’s doorstep with a big bow on it. The difference here is that there’s no test drive involved. Instead, buyers are given 10 days to return the car for a refund if they change their minds.

“You have those 10 days to fall in love with the vehicle,” Resnik says, “and since we started the company, our returns have never made up more than three per cent of cars we deliver.”

Beepi warehouseBeepiA look inside one of Beepi’s warehouses where vehicles are prepped for delivery.

The sell side

Beepi sends an inspector (all of whom are share-owning employees at the company) to evaluate the seller’s vehicle. If the nearly 2-hour check-up is successful, Beepi makes an offer to the seller, who is paid when the car finds a new owner.

“The average Beepi car sells within 10 to 12 days,” Resnik told BI, noting that traditional dealers like CarMax can take up to two months to move some cars off the lot. When the car sells, Beepi writes a check to the seller, while keeping a roughly 10% cut of the proceeds.

The Los Altos, California-based company has already established itself in a space where consumers are buying and selling more than ever on mobile. Fresh off its most recent fundraising round that brought in about $70 million late last year, Beepi now operates in 15 US markets across 9 states, including California, New York, the Washington D.C. Metro area, Texas, and Florida.

China’s largest domestic automaker, SAIC Motor Corporation, is also backing the company.

Used cars, at scale

Despite a whirlwind 2015, Resnik’s 20-month-old company is keeping its foot on the gas. “From December 2014 to December 2015, our revenue grew more than 1000% across the board,” he revealed.

In addition to marketing and selling used vehicles, Beepi’s streams of revenue include loan partnerships with Ally Financial and Chase Bank, among others. Additional products are in the pipeline.

The company, which now employs 170 people, just added an advisory board featuring heavyweights in finance, politics and law.

Among them, economist and former US Treasury Secretary Larry Summers.

“There’s hardly a more important market in our country than the market for automobiles,” Summers said in a conversation with Business Insider. “I think that Beepi has a chance to disrupt it and be transformative in consumers’ interest.”

Also on Beepi’s advisory board: former Obama Administration deputy chief-of-staff Jim Messina, who has also consulted with Uber and Airbnb.

While talking about Beepi, Messina said “it’s exciting to think about the positive impact this can have on the next generation of drivers … it’s already impacting how people of all ages approach the idea of buying or selling a car.”

The establishment vs. Silicon Valley

As with any major disruption of an established industry, there will be opposition. In Beepi’s case, the startup has encountered some blowback from independent car dealer groups, who very likely stand to lose the most if the online car dealer model becomes the new standard

And if the venture capital frenzy for these companies is any indication, things appear to be moving in that direction.

Competitors in the space include Shift, which has a similar model to Beepi, except that it promises to deliver cars to you if you want to test drive them before you buy. Shift raised $50 million in a funding round led by Goldman Sachs last fall. Vroom, a New York-based online car dealer, raised $54 million in July, bringing its total to $108 million.

For now, Beepi stands at the top of the heap. And for his part, CEO Resnik doesn’t appear to be worried about his challengers: “We’re leading in this space among the startups … we’re confident in what we’re doing.”

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