5 things all Wegmans employees know and most customers don't

Hollis JohnsonKeep an eye out for the cakes.

Wegmans stores have acquired a bit of a cult-like following.

It’s easy to see why. The company, which is headquartered in Rochester, New York, has been labelled the “best grocery chain” in the US. America’s favourite grocery chain is also frequently lauded as a top employer.

But you can’t find a Wegmans just anywhere. The chain’s 98 stores are spread out between New York, Pennsylvania, New Jersey, Virginia, Maryland, and Massachusetts. According to the company’s website, the brand employs 48,000 people.

Business Insider spoke with a few current and former Wegmans employees to get a sense of how the company operates.

Here are a few things all Wegmans employees know, but customers may not:


Check out the chain’s digital coupons

Hollis Johnson

Don’t leave money on the table when you shop.

“Take an extra two minutes out of your day to sign up for or check the digital coupons the store offers,” an employee from New Jersey told Business Insider. “They’re always on commonly-used products.”


Managers will do a lot to avoid upsetting customers

Hollis Johnson

“At least at the store I worked at, management didn’t want anybody leaving the customer service desk or store upset,” a former Wegmans employee of five years told Business Insider. “So nine times out of 10, we gave people whatever they wanted.”

But the ex-employee added that there was one major exception to that rule. They said that people with “a track record of scamming or policy abuse” were usually out of luck.


There’s a cheaper way to buy corn

Glassdoor/Wegmans

One New Jersey-based employee told Business Insider that they often notice shoppers paying too much for a certain vegetable.

“Please stop buying the peeled corn for $US6, when loose corn is just five pieces for $US2,” the employee told Business Insider.


Consider taking some time to get lost in the store

“Definitely take time to just wander,” a Wegmans employee from Virginia told Business Insider. “There’s always something going on. There’s always new products that you didn’t think they would sell.”


You can avoid the crowds by shopping late

Want to beat the crowd on your next grocery run?

One former employee from Syracuse told Business Insider that customers should shop after 9 p.m. “to avoid the crowds” at Wegmans.

Are you a current or former Wegmans employee with a story to share? Email [email protected]

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