- Over the weekend, passengers on the Viking Sky cruise ship had a truly awful time.
- The engines encountered trouble, the ship sailed into a storm, the boat listed, all the while narrowly avoiding jagged, dangerous rocks. Passengers had to be rescued via helicopter because it was too dangerous to deploy lifeboats.
- Now, the cruise line says it will be refunding passengers and offering them a free cruise.
- The boat will not be making its next-scheduled journey, which was supposed to embark on March 27.
What started out as a dream vacation quickly became a nightmare for passengers on the Viking Sky cruise.
The boat, which was carrying over 1,300 people at the time,set sail straight into choppy waters off the coast of Norway that are known to be rocky and dangerous.
— Ludviken (@Ludvikeen) March 23, 2019
To make matters worse, a storm was brewing at the time and the boat’s engines had trouble during the journey.
What happened next? It was bad.
The ship listed (or tilted) on its side, furniture slid, 30-foot high waves engulfed the boat, and once care-free vacationers had tearful phone calls with family members back home, passengers said of their experiences. Crew members made a mayday call on Saturday afternoon. Over 400 people were airlifted off the boat, and of that number, 28 were transported to a hospital.
— Alexus Sheppard ????️⚧️????️???? (@alexus309) March 23, 2019
A spokesperson for Viking Cruises told INSIDER that passengers on the boat will be given a full refund. Additionally, the company’s chairman Torstein Hagen “will extend a personal invitation for another cruise,” the spokesperson said.
“The past few days have been stressful and hectic for both guests and crew alike,” Hagen said in a statement. “I would like to personally apologise for what our guests experienced.”
On Sunday, the boat docked near Molde, Norway, two days ahead of schedule. Initially, the trip was slated to conclude in the UK on Tuesday.
Per the statement, an upcoming Viking Sky voyage to Scandinavia and the Kiel Canal that was supposed to embark on Wednesday has been canceled.
“Guests and their travel agents have been contacted directly and will also be reimbursed,” a spokesperson told INSIDER. “We are expecting the Viking Sky to be back in service in April.”
- Read more:
- Several people were injured after a ‘sudden, extreme gust of wind’ caused a cruise ship to tilt on its side
- A cruise ship lost power and air conditioning while at sea
- A Carnival cruise ship tilted sideways with passengers onboard: ‘It was pure chaos. Screams. Cries. Panic.’
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