Verizon will pay $US3.4. million to settle a U.S. government investigation into why thousands of its subscribers in California could not reach emergency operators during a 911 outage in April 2014, regulators said on Wednesday.
The Federal Communications Commission investigated the six-hour outage that affected 750,000 California residents during a multi-state 911 outage that affected a total of 11 million people and dozens of emergency call centres in seven states, the agency said.
As part of the settlement, Verizon has agreed to pay the fine, adopt a special compliance plan and improve its subcontractor oversight and coordination with emergency call centres, the FCC said.
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