Twitter has 126 million daily users. That's 48% fewer than Snapchat, but it says the numbers aren't comparable.

Drew Angerer/Getty ImagesJack Dorsey, CEO of Twitter, which disclosed its daily active user count for the first time on Thursday.
  • Twitter on Thursday disclosed it daily active user figures for the first time.
  • At least nominally, the figures are 48% lower than Snapchat’s
  • But Twitter warned that its daily user numbers aren’t comparable with those of other companies.
  • The social networking company will stop releasing its number of monthly active users, a figure which has been declining.

Twitter may get a lot more attention in the media than Snapchat, but it has a lot fewer daily users, at least at first glance.

On Thursday, Donald Trump’s favourite social network disclosed for the first time its average number of daily users – 126 million in the fourth quarter. That was up from about 124 million in the third quarter and from about 116 million in the fourth quarter of 2017, it said.

Twitter released the figures as part of its fourth-quarter earnings report. The company’s results topped expectations, but its stock fell 10% on the news.

By itself, the disclosure had to please investors, who have long clamored for Twitter to release its daily user count. Previously, the company disclosed only the per cent by which DAUs changed on an annual basis. Shareholders also had to be somewhat encouraged that the number continues to grow.

Audience size is of course important to advertisers, who want to know how many people their marketing messages can potentially reach.

Twitter seems to have fewer users than Snapchat

However, when compared the daily active user numbers at other social networking companies, Twitter’s user count looks pretty anemic.

Evan Spiegel, Co-Founder and CEO of Snap, speaks at the New York Times DealBook conference on November 1, 2018 in New York City.Stephanie Keith/Getty ImagesEvan Spiegel, CEO of Snap, whose Snapchat app — least nominally — has tens of millions more daily users than Twitter.

Take Snapchat. Snap’s app has been bashed for the decline of its user base over the last year. But it still had 186 million daily active users in the fourth quarter. That’s about 48% larger than Twitter’s.

And then there’s Facebook. It had 1.5 billion daily users worldwide in the fourth quarter.

In a letter to shareholders, Twitter officials warned they shouldn’t stack up its daily user figures next to those of other companies. Twitter’s daily user count, which it calls monetizable daily active users (mDAU), includes only those customers to which it can show ads, because they log into its own website or apps, rather than accessing Twitter through a third-party service or app.

By contrast, Twitter officials said, competitors’ user metrics often include eyeballs to which they can’t show ads.

“We considered changing our disclosure to be comparable to other companies, but our goal was not to disclose the largest daily active user number we could,” Twitter officials said in their letter. “We want to align our external stakeholders around one metric that reflects our goal of delivering value to people on Twitter every day and monetizing that usage.”

Twitter will no longer report its monthly user numbers

But in giving something new to shareholders, Twitter also is taking something away. The company said it will no longer disclose its number of monthly active users after the first quarter of this year.

“MDAU will be the metric we use to show the size of our audience and engagement going forward,” officials said in the letter.

While Twitter’s daily user count has been edging upward, its monthly user base – which offers a broader look at how many people access the service on a regular, if not daily, basis – has been trending downward. In the fourth quarter, it had 321 monthly active users. That was down from 326 million in the third quarter and 330 million in the fourth quarter of 2017.

Twitter said the decline was due to in part to changes it made to comply with Europe’s General Data Privacy Regulation and to its decision to reduce the number of notifications it sent by email to users.

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