5,000 bags are still waiting at New York's JFK airport days after a pipe burst and caused a flood

  • Travellers who landed at JFK International Airport over the weekend are reportedly waiting to receive around 5,000 bags.
  • Over the weekend, travellers using the airport dealt with delays, cancellations, and a burst pipe that submerged some bags in cold water.
  • The Port Authority said in a statement Monday that domestic airlines “have expedited the process of returning baggage to customers,” adding that it has urged international airlines to do the same.

Travellers who landed at JFK International Airport over the weekend are waiting to receive around 5,000 bags, NBC News 4 reports.

Over the weekend, travellers using the airport dealt with delays, cancellations, and a burst pipe that submerged some bags in cold water. Much of the dysfunction was attributed to last week’s “bomb cyclone,” which resulted in frigid temperatures and snow that was difficult to clear from the airport’s runways. At the peak of the weekend’s chaos, travellers were waiting to receive tens of thousands of bags, according to NBC News 4.

“We share the public’s outrage and have directed the airlines to have all bags out of JFK and on their way to customers by day’s end,” an agency spokesperson told Business Insider. “This unacceptable delay has inconvenienced too many travellers and we continue to work with the airlines to aggressively address the situation and provide assistance as needed.”

The agency said in a prior statement that the airport is returning to normal operations.

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