It’s been said that it’s harder to get invited to the Delta flight-attendant training center than to get into Harvard University.
“It’s very competitive, and people get passed over all the time,” Annette Long, a flight attendant with 14 years of experience, previously told Business Insider about the flight attendant hiring process.
If a candidate has a compelling enough résumé, they may face a variety of interview techniques including video interviews, Q&A sessions, and in-person meetings.
Long says that many flight attendants apply and interview several times before getting the job, having to wait six months to a year between interviews because job openings are so scarce.
“When you make that first impression, you’ve gotta do it perfectly — you don’t get a second chance,” she says.
Here are some of the toughest questions flight-attendant candidates have faced along the way, according to anonymous candidates on Glassdoor:
'You are mid-flight and the pilot asks you to preform a task which you are not authorised to preform. How would you handle the situation?' -- Air Wisconsin Airlines flight attendant candidate
'Create a PA announcement for a couple celebrating their 50th year anniversary' -- Delta Air Lines flight attendant candidate
'If a coworker was removing items from the aircraft would you talk to them about it first or report to management?' -- Delta Air Lines flight attendant candidate
'What would you do if a passenger told you it was their loved one's remains inside the urn they were holding and they didn't want to place it underneath the seat?' -- Alaska Airlines flight attendant candidate
'If you were working and there was a passenger complaining about sitting next to someone of a different race, how would you handle it?' -- ExpressJet Airlines flight attendant candidate
'Can you recall a time when you had to break an obligation, and for what reason?' -- JetBlue flight attendant candidate
'If you could be anywhere in the world right now where would you be?' -- American Airlines flight attendant candidate
'Describe a time you were in an emergency situation and how did you handle it?' -- Southwest Airlines flight attendant candidate
'A fellow employee is texting during take off -- what do you do?' -- Alaska Airlines flight attendant candidate
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