The 10 tech questions that stumped the masses this year (and their answers)

It was a year of new product releases, app updates, and fresh gadgets.

Which, naturally, means that we were confused by a lot of things.

Google rounded up the top ten tech-related searches that saw traffic spikes this year.

Here they are, ranked least-to-most searched:

10. How to get iOS 9

Justin Sullivan/Getty Images

Answer: On your iPhone or iPad, go to Settings > General > Software Update


9. How to replay a Snapchat

Business Insider

Make sure you turn on 'Replay' in your settings, and then you'll see the option to re-watch one lucky Snap a day.

Snapchat also introduced paid replays for $0.99 this fall

7. How to take a screenshot on a Galaxy S5

Steve Kovach/Business Insider

Press the power button and the home button at the same time

6. How to cancel Apple Music

Getty Images

TIn the Apple Music app, press your account icon in the left-hand corner, then 'View Apple ID,' then 'Manage' under subscriptions, then turn off 'Automatic Renewal'

5. How to use Apple Pay


4. How to authorise a computer on iTunes

From the iTunes menu bar, click 'Account' and then 'Authorise This Computer'

3. How to get the new emojis

Ginger Software / YouTube

If you have the latest smartphone software, you will have the newest emoji available for your OS

2. How to upgrade to Windows 10

Microsoft ended up forcing everyone to upgrade, so this question no longer applies

And the top trending query was... 1. How to use the new Snapchat update

Maya Kosoff/Business Insider

There were a bunch of updates this year -- here's how to use the new Lens feature

Business Insider Emails & Alerts

Site highlights each day to your inbox.

Follow Business Insider Australia on Facebook, Twitter, LinkedIn, and Instagram.