TIP OF THE DAY: Emails Can Cause Fights, Pick Up The Phone Instead

Today’s tip comes from


the chief executive of Henkel, the consumer and industrial products company based in Düsseldorf, Germany:

“I think e-mail is very often disruptive in corporate cultures. You sit next to people and send e-mail to each other instead of walking over or making a call or just trying to look for the personal interaction….It’s very efficient, but I am convinced that e-mail does not replace presence…
You can get into a great argument in e-mail because people can read whatever they want into the words. It takes two minutes to pick up the phone, so I try to encourage that as much as I can.”

—  Kasper Rorsted, Chief Executive of Henkel


Want your business advice featured in Tip Of The Day? Submit your tips to [email protected]. Be sure to include your name, your job title, and a photo of yourself in your email.

Get Tip Of The Day Delivered To Your Inbox
It’s simple. It’s convenient. It’s free. Just complete the form below and click “Sign Up”.

Please Note: Business Insider will never share your information with any other companies. You also have the ability to unsubscribe from these newsletters at any time simply by following the unsubscribe link located at the bottom of each email

NOW WATCH: Ideas videos

Business Insider Emails & Alerts

Site highlights each day to your inbox.

Follow Business Insider Australia on Facebook, Twitter, LinkedIn, and Instagram.

Tagged In