Photo: Harvard Business Review screenshot
Today’s tip comes from Ron Ashkenas, managing partner of Schaffer Consulting and author of several books on organisation management:
People jump to respond to floods and snowstorms, urgent customer problems, financial challenges, or competitive moves.
Levels of collaboration and creativity rise; a sense of urgency pervades the workplace; and everyone pitches in to resolve the problem or achieve the goal.
But when the crisis passes, things revert to normal. The crisis becomes a part of the company’s folklore rather than a step towards lasting performance.
But it doesn’t have to be this way … You can capture the spirit and energy of a crisis and use it not only to achieve the immediate goal, but also to build new patterns of achievement over time.
–Ron Ashkenas, Managing Partner, Schaffer Consulting
Read more from Ashkenas at the Harvard Business Review >
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