The exodus of Tidal executives is continuing -- here's what could be next for Jay Z's music streaming service

Jay Z’s music streaming service Tidal has lost another CEO — the third CEO to leave the company since Jay Z acquired it in January 2015.

Billboard reported on May 26 that Tidal CEO Jeff Toig had left the company, and that Tidal plans to name a new CEO in the coming weeks.

A company losing a CEO is never a good sign. But a company losing three CEOs in just over two years is a particularly bad sign.

The list of departed Tidal executives shows the upheaval that the company has gone through since its January 2015 acquisition.

So, what’s going to happen to Tidal? There are two routes the company can go down:

Scale back expenses and operate as a niche streaming service

It costs money to compete with Apple and Spotify, and Tidal can’t fight a losing battle forever.

And yes, Tidal is losing. The most recent paying subscriber number we have for Tidal is just 3 million (although it was reported that internal numbers show 1.2 million subscribers.) Contrast that with Apple’s 20 million subscribers, and Spotify’s 50 million, and it’s clear that Tidal is barely moving the needle.

Data released by the BPI (British Phonographic Institute) earlier this month showed that Tidal has managed to gain just 0.1% penetration in the UK in 2016, a tiny amount compared to Spotify’s 11.6% (although Apple Music is on 2.5%.)

This could be sustainable if Tidal had a giant cash pile and low overheads, but it doesn’t. Its losses doubled to $US28 million (£21.7 million) in 2015, double what it lost before Jay Z bought the company. 

It’s worth pointing out, though, that Tidal’s losses aren’t as big as rival SoundCloud. SoundCloud’s 2015 accounts show that it lost €51.22 million (£44 million) in 2015.

Tidal has the option of scaling back its overheads, potentially cutting staff, and operating as a lean and niche music streaming service. That’s what it did for years before being acquired by Jay Z, after all.

Sell to another company

But maybe Jay Z doesn’t want to scale back his ambitions. Maybe he’s bored of Tidal altogether. He did forget he owns the company in a court case, after all.

Apple doesn’t need Tidal. It already bought its own relatively niche music streaming service, Beats, and turned that into Apple Music. Apple Music dealmaker Jimmy Iovine also shut down rumours of a Tidal acquisition in a September 2016 interview with BuzzFeed News. “We’re really running our own race,” Iovine said. “We’re not looking to acquire any streaming services.”

OK, so Apple won’t buy Tidal. How about Spotify, another European music streaming service? Well, that deal doesn’t look too likely, either. Spotify chairman Martin Lorentzon joked about Tidal during an on-stage interview in Stockholm in May 2015. “I’ve got 99 problems — and Jay Z ain’t one,” he reportedly said.

But there are two companies that do make sense here: Samsung and SoftBank.

Jay Z was photographed leaving Samsung’s US head office in Silicon Valley in October 2015.

Samsung shuttered its Milk music streaming service in August 2016, potentially leaving a gap in its business for Tidal.

There’s one small problem with this theory, though: Samsung previously denied a rumour that it’s planning to buy Tidal. But maybe it would change its tune if Tidal offered itself for a knockdown price.

How about SoftBank? The Japanese company already owns a third of Tidal through its carrier company Sprint. SoftBank has bought tech companies before: In 2016 it announced that it had paid £24 billion to acquire British chip designer ARM Holdings.

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