Even if you’ve only used Uber one time, you have an Uber passenger rating.
In the same way that passengers rate drivers from one to five stars (one star indicates poor service and five stars indicates you were very satisfied with the ride), every Uber customer is likewise assigned a score.
If your score dips too low you may find it hard to catch a ride — or you could be kicked off the system entirely.
How do you find out how you compare?
You used to have to email Uber’s customer service associates to ask. But there’s a new way of finding out your passenger rating that’s even easier.
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