We expect a lot from hotels: clean rooms, knowledgeable staff, and a well-stocked mini bar.But when it comes to the amenities business travellers need to stay productive, many hotels lack the proper resources or charge guests a premium price to use them.
Tech amenities should be accessible to all guests, functional, and — ideally — free.
Not all business travellers want to lug their equipment around with them. Hotels should offer their guests a netbook or tablet rental service to help their guests travel light. Better yet, have the devices waiting for them in the room.
Up to date desktops loaded with essential enterprise software. Scanners, copiers, and fax machines. Enough workstations to accommodate everyone. And an on-call IT staffer to help with any glitches. We want it all.
After a long day of meetings, access to an extensive on demand library of current TV shows and movies will help you unwind. Throw in a Wii or PlayStation 3 and we'll never want to leave our room.
There's no need to wait at the front desk more than necessary. Let guests check out online or from their room's TV and have the receipt forwarded to their e-mail.
Leave your charger at home? If your hotel room has a charging station that will juice up any gizmo, don't fret. Companies like TeleAdapt offer a variety of solutions for hotels that will power everything from iPhones to laptops.
When you're staying in an unfamiliar place, it always helps to have a guide. An online concierge accessible from your smartphone can help you find the best spots closest to your location. The Mira hotel in Hong Kong offers guests a mobile device that has these features built in. It also lets you have your room calls forwarded to your cell.