This post is part of the “Future of Business” series, which examines how cutting-edge technologies are rapidly reshaping our world, from how businesses run to how we live. “The Future of Business” is sponsored by SAP.
Photo: Courtesy Hointer
The retail industry is changing more than ever before. E-commerce has disrupted the brick-and-mortar format we’ve used for hundreds of years. Consumers have more options than ever before and will only spend their money on the very best option.
To keep up, retailers need to be vigilant across channels and give customers many options for purchasing products. They also need to engage with customers through social media.
We’ve illustrated how the industry is changing using charts and data. We also used examples of retailers who are already implementing changes for the future.
Some of the charts in this presentation are from BI Intelligence, a research and analysis service focused on mobile computing and the Internet. Subscribers can download these individual charts and their underlying data. Please sign up for a free trial here.
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