Commonwealth Bank customers around Australia are reporting their credit cards have “disappeared” and they cannot access their NetBank accounts.
The spike in complaints began around 7am and are still coming in:
And the problem, according to the map at AussieOutages at 10.30am, was across the country:
Commonwealth Bank has admitted there is an issue “affecting BPAY, Credit Cards and Loans”. It’s telling customers it’s aiming to have the problems fixed by noon:
Hi Faye, NetBank is temporarily unavailable, and we are working to rectify the issue as soon as possible. Current ETA is 12PM. We apologise for the inconvenience caused. ^Lee
— CommBank (@CommBank) April 4, 2018