The time Americans spend waiting for the cable guy and other in-home services like the Internet, TV, cable, etc., has cost $37.7 billion in 2011 so far, according to a survey by IBOPE Zogby. The company polled more than 1,000 adults on behalf of the software company TOA Technologies, reports CNNMoney.
Almost 60 per cent of Americans said they waited for an average of four and a half hours for their appointments, on three separate occasions.
Since 72 per cent of the group said an hour of their time is worth more than $15 an hour, this means each person has been losing about $250 a year.
The survey found 70 per cent of respondents would recommend a company just for showing up on time, since cable guys notoriously miss their appointments.
In June 2008, the Los Angeles city’s attorney’s office actually filed a suit against Time Warner Cable, charging the company with “unlawful, unfair and fraudulent business acts and practice and deceptive advertising.” The alleged crimes included excessively late appointments, putting subscribers for hours on hold, Internet outages, and deceptive pricing, reports Daily Finance.
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