Apple retail employees in New York’s flagship stores have to deal with all kinds of customers.Sometimes it’s not so bad. A source tells us supermodel Adriana Lima (pictured) was once a customer.
Sometimes it’s a little harder. Older people want to know what the Internet is.
We asked a source to tell us all about the people he has to deal with.
'Off the top of my head, I've fixed phones and computers for Kelsey Grammer, Harvey Keitel, Alec Baldwin, and Adriana Lima. Celebrities need computer help too.'
'Sometimes they'll ask straightforward questions, like 'What's a hard drive?' Sometimes they ask much tougher questions that have nothing to do with Apple at all, like 'What is the Internet?''
'They'll come into the store to look at computers, sure, but they also want directions to museums and restaurants. Often times they don't speak English, but that hasn't really been much of a problem yet since so many employees at the store speak all kinds of languages.'
'They want exactly what they want and they want it 10 minutes ago. If an item is sold out, they lose it. Guys like that try my patience every day.'
'Some people take an interaction with an employee as a challenge and feel a need to prove themselves. They want to make sure I know how smart they are by making some reference to RAM or Steve Wozniak. But then they sabotage themselves and ask a question with a really basic answer.'
'With every new product launch, there's a group of people who come in, buy the most of something that they can, and usually pay for it in cash. They take them overseas and resell them for a profit.
'We saw this happen every day when the iPad came out.'
'Money tends to be no object to them, so they'll ask a lot of vague questions like 'What's the best computer?' I guess they're talking about the one with the fastest processor, but for all I know, they're shopping for a 12-year old and they need something completely different.'
'I love it when someone comes into the store and is willing to actually talk to me about what they're going to use their computer for. This type of customer is way more fun to work with than the person who just asks for the best of everything.'