15 Miserable Airports You'd Never Want To Set Foot In

[image url="http://static.businessinsider.com/image/4b8549cb0000000000f627c6/image.jpg" link="lightbox" caption="" source="" alt="laguardia airport" align="left" size="xlarge" nocrop="true" clear="true"]
Going to the airport can be a quick and pleasurable experience.

Seriously. Some airports offer such great restaurants and duty free shopping that locals will stop by just for the afternoon.

J.D. Power and Associates took a nationwide survey to determine the best and worst airports in the country. Passengers were polled on 27 specific attributes to evaluate six factors: Accessibility, Check-in, Security, Terminal, Food & Retail, and Baggage Claim.

10 airports received the top overall score of 5 out of 5. Fifteen airports received a dismal overall score of 2.

Sorry, New Yorkers…

See The 15 Worst Airports In America >>
Photo: Long check-in line at BOS, from nlnnet on flickr.

[slideshow]
[slide
permalink=”no-15-bradley-international-bdl-1″
title=”No. 15: Bradley International (BDL)”
content=”(Sixth-worst among small airports.)

Overall Satisfaction: 2
Accessibility: 3
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 3
Baggage Claim: 3

Source: J.D. Power

Photo: The new terminal at BDL, from Wiki Commons.
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[slide
permalink=”no-14-renotahoe-international-rno-2″
title=”No. 14: Reno/Tahoe International (RNO)”
content=”(Fifth-worst among small airports.)

Overall Satisfaction: 2
Accessibility: 3
Check-In: 2
Security: 3
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: ‘There were slot machines as soon as I stepped off the plane’, by Rob! on flickr.
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[slide
permalink=”no-13-dallas-love-field-airport-dal-3″
title=”No. 13: Dallas Love Field Airport (DAL)”
content=”(Fourth-worst among small airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 3

Source: J.D. Power

Photo: Baggage claim at DAL (AP)
image=”http://static.businessinsider.com/image/4b8545ce0000000000634a34/image.jpg”
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[slide
permalink=”no-12-san-antonio-international-sat-4″
title=”No. 12: San Antonio International (SAT)”
content=”(Third-worst among small airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 3
Food & Retail Services: 3
Baggage Claim: 3

Source: J.D. Power

Photo: At the gate in SAT, from TFDuesing on flickr.
image=”http://static.businessinsider.com/image/4b8546700000000000e872bd/image.jpg”
caption=””
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[slide
permalink=”no-11-louis-armstrong-new-orleans-international-msy-5″
title=”No. 11: Louis Armstrong New Orleans International (MSY)”
content=”(Second-worst among small airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 3

Source: J.D. Power

Photo: Heritage display at MSY, from theSuperStar on flickr.
image=”http://static.businessinsider.com/image/4b854715000000000032d962/image.jpg”
caption=””
credit=””
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]
[slide
permalink=”no-10-san-jose-international-sjc-6″
title=”No. 10: San Jose International (SJC)”
content=”(Worst among small airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: Lines at SJC, from Matt McGee on flickr.
image=”http://static.businessinsider.com/image/4b854778000000000039cfaa/image.jpg”
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[slide
permalink=”no-9-washington-dulles-international-iad-7″
title=”No. 9: Washington Dulles International (IAD)”
content=”(Third-worst among medium airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 3
Baggage Claim: 2

Source: J.D. Power

Photo: State flags adorn the domestic terminal at IAD, from dbaron on flickr.
image=”http://static.businessinsider.com/image/4b8548120000000000a90da9/image.jpg”
caption=””
credit=””
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[slide
permalink=”no-8-boston-logan-bos-8″
title=”No. 8: Boston Logan (BOS)”
content=”(Second-worst among medium airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: Long check-in line at BOS, from nlnnet on flickr.
image=”http://static.businessinsider.com/image/4b8548d90000000000b8a244/image.jpg”
caption=””
credit=””
credit_href=””
]
[slide
permalink=”no-7-laguardia-international-lga-9″
title=”No. 7: LaGuardia International (LGA)”
content=”(Worst among medium airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: A terror threat caused long lines at LGA in 2006 (AP).”
image=”http://static.businessinsider.com/image/4b8549cb0000000000f627c6/image.jpg”
caption=””
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]
[slide
permalink=”no-6-chicago-ohare-international-ord-10″
title=”No. 6: Chicago O’Hare International (ORD)”
content=”(Sixth-worst among large airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 3
Security: 2
Terminal: 2
Food & Retail Services: 3
Baggage Claim: 3

Source: J.D. Power

Photo: The international terminal at ORD, from Wiki Commons.
image=”http://static.businessinsider.com/image/4b854a1d0000000000ac0a7c/image.jpg”
caption=””
credit=””
credit_href=””
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[slide
permalink=”no-5-john-f-kennedy-international-jfk-11″
title=”No. 5: John F. Kennedy International (JFK)”
content=”(Fifth-worst among large airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 3
Security: 3
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: The main terminal at JFK, from Wiki Commons.
image=”http://static.businessinsider.com/image/4b854a7a0000000000068407/image.jpg”
caption=””
credit=””
credit_href=””
]
[slide
permalink=”no-4-philadelphia-phl-12″
title=”No. 4: Philadelphia (PHL)”
content=”(Fourth-worst among large airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 3
Terminal: 2
Food & Retail Services: 3
Baggage Claim: 2

Source: J.D. Power

Photo: Pennsylvania Market at PHL, from ronocdh on flickr.
image=”http://static.businessinsider.com/image/4b854b6c0000000000ce5e6d/image.jpg”
caption=””
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[slide
permalink=”no-3-miami-international-mia-13″
title=”No. 3: Miami International (MIA)”
content=”(Third-worst among large airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: The Carybe mural at MIA, from jikatu on flickr.
image=”http://static.businessinsider.com/image/4b854bf8000000000074ff4f/image.jpg”
caption=””
credit=””
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[slide
permalink=”no-2-los-angeles-international-lax-14″
title=”No. 2: Los Angeles International (LAX)”
content=”(Second-worst among large airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: LAX’s iconic ‘Theme Building’ contains a Jetsons-inspired restaurant (Wiki Commons).
image=”http://static.businessinsider.com/image/4b854c960000000000af2d90/image.jpg”
caption=””
credit=””
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[slide
permalink=”no-1-newark-international-ewr-15″
title=”No. 1: Newark International (EWR)”
content=”(Worst among large airports.)

Overall Satisfaction: 2
Accessibility: 2
Check-In: 2
Security: 2
Terminal: 2
Food & Retail Services: 2
Baggage Claim: 2

Source: J.D. Power

Photo: Sunrise at EWR, from Willow&Monk on flickr.
image=”http://static.businessinsider.com/image/4b854df600000000003e075e/image.jpg”
caption=””
credit=””
credit_href=””
]
[slide
permalink=”read-more-16″
title=”Read more”
content=”To see where your local airport scored, head to JDPower.com –>
image=”http://static.businessinsider.com/image/4a96b77a719f82572f954f22/image.jpg”
caption=””
credit=””
credit_href=””
]
[slide
permalink=”now-dont-miss-17″
title=”Now don’t miss”
content=”The 10 Best Airports In America >>
image=”http://static.businessinsider.com/image/4b84577c000000000023da58/image.jpg”
caption=””
credit=””
credit_href=””
]
[/slideshow]

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