The 10 Best Airports In America

southwest florida airport

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Going to the airport can be a quick and pleasurable experience.

Seriously. Some airports offer such great restaurants and duty free shopping that locals will stop by just for the afternoon.

J.D. Power and Associates took a nationwide survey to determine the best and worst airports in the country. Passengers were polled on 27 specific attributes to evaluate six factors: Accessibility, Check-in, Security, Terminal, Food & Retail, and Baggage Claim.

10 airports received the top overall score of 5 out of 5. Fifteen airports received a dismal overall score of 2.

Sorry, New Yorkers…

See The 10 Best Airports In America >>
Photo: The tropical waiting room of RSW, from Wiki Commons.

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permalink=”no-10-southwest-florida-international-rsw-1″
title=”No. 10: Southwest Florida International (RSW)”
content=”(Second-best among small airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 4
Security: 4
Terminal: 4
Food & Retail Services: 3
Baggage Claim: 4

Source: J.D. Power

Photo: The tropical waiting room of RSW, from Wiki Commons.
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[slide
permalink=”no-9-indianapolis-international-ind-2″
title=”No. 9: Indianapolis International (IND)”
content=”(Best among small airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 5
Security: 5
Terminal: 5
Food & Retail Services: 5
Baggage Claim: 4

Source: J.D. Power

Photo: IND (AP)
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[slide
permalink=”no-8-tampa-international-tpa-3″
title=”No. 8: Tampa International (TPA)”
content=”(Third-best among medium airports.)

Overall Satisfaction: 5
Accessibility: 4
Check-In: 4
Security: 4
Terminal: 5
Food & Retail Services: 4
Baggage Claim: 5

Source: J.D. Power

Photo: ‘People-movers’ move people to satellite gates at TPA (AP).
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[slide
permalink=”no-7-portland-or-international-pdx-4″
title=”No. 7: Portland [OR] International (PDX)”
content=”(Second-best among medium airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 4
Security: 4
Terminal: 5
Food & Retail Services: 5
Baggage Claim: 5

Source: J.D. Power

Photo: An arbored concourse at PDX, from Wiki Commons.
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[slide
permalink=”no-6-kansas-city-international-mci-5″
title=”No. 6: Kansas City International (MCI)”
content=”(Best among medium airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 5
Security: 5
Terminal: 5
Food & Retail Services: 2
Baggage Claim: 5

Source: J.D. Power

Photo: Double Monopole, a sculpture at MCI, from Wiki Commons.
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permalink=”no-5-phoenix-sky-harbor-phx-6″
title=”No. 5: Phoenix Sky Harbor (PHX)”
content=”(Fifth-best among large airports.)

Overall Satisfaction: 5
Accessibility: 4
Check-In: 5
Security: 5
Terminal: 5
Food & Retail Services: 3
Baggage Claim: 4

Source: J.D. Power

Photo: Terminal 3 at PHX, from Wiki Commons.
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permalink=”no-4-orlando-international-mco-7″
title=”No. 4: Orlando International (MCO)”
content=”(Fourth-best among large airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 4
Security: 4
Terminal: 4
Food & Retail Services: 4
Baggage Claim: 4

Source: J.D. Power

Photo: The on-site Hyatt hotel at MCO, from Wiki Commons.
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permalink=”no-3-minneapolisst-paul-international-msp-8″
title=”No. 3: Minneapolis/St. Paul International (MSP)”
content=”(Third-best among large airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 5
Security: 4
Terminal: 4
Food & Retail Services: 4
Baggage Claim: 4

Source: J.D. Power

Photo: Light-rail service connects the airport and downtown and the Mall of America (Wiki Commons).
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[slide
permalink=”no-2-denver-international-den-9″
title=”No. 2: Denver International (DEN)”
content=”(Second-best among large airports.)

Overall Satisfaction: 5
Accessibility: 5
Check-In: 4
Security: 4
Terminal: 5
Food & Retail Services: 4
Baggage Claim: 4

Source: J.D. Power

Photo: The DEN main terminal, from Wiki Commons.

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[slide
permalink=”no-1-detroit-metropolitan-dtw-10″
title=”No. 1: Detroit Metropolitan (DTW)”
content=”(Best among large airports.)

Overall Satisfaction: 5
Accessibility: 4
Check-In: 4
Security: 5
Terminal: 5
Food & Retail Services: 4
Baggage Claim: 5

Source: J.D. Power

Photo: Purple-lit tunnels connect the terminals at DTW (AP).
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[slide
permalink=”read-more-11″
title=”Read more”
content=”To see where your local airport scored, head to JDPower.com –>
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[slide
permalink=”now-dont-miss-12″
title=”Now don’t miss”
content=”The 15 Worst Airports In America
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