A nationwide Telstra outage is forcing business to ask customers to pay in cash on Friday afternoon.
“We are currently experiencing an issue with some enterprise customer machine to machine (M2M) data services, which is impacting services including EFTPOS Devices and ATMs,” the telco said.
“We apologise for the inconvenience and hope to resolve the issue as soon as possible.”
It has been reported that the outage has also affected taxis.
Catching a taxi today? Aussie cabs not accepting Cabcharges or credit cards due to "system being down". Cabbies blaming @Telstra. Does anyone know what's going on?!
— Roulla Yiacoumi (@roulla) November 2, 2018
Some people are taking to Twitter, venting their frustrations:
Hey @Telstra 3G EFTPOS is down what gives? Someone said I have to use this stuff called “cash only”?
— The Cannulator™ *Not available in stores. (@Cannulator) November 2, 2018
Has the telstra 3g error been ressolved for merchant terminals? @CommBank
— Koenji Vintage (@koenjivintage) November 2, 2018
Is there any news for M2M network outage in Melbourne?
— Binod Bhatta (@bbhatta415) November 2, 2018
@Telstra can you advise if there is any M2M service outages as we have a large number of our M2M devices currently getting no network connection.
— Iain Pamment (@Iainpammo) November 1, 2018
Others are directing it at their banks:
@ANZ_AU any news on when the merchant network will be back up? We're taking imprints but it's a massive pain
— Roy (@Roy69185148) November 2, 2018
Hey @ANZ_AU what’s going on with your network?
— Katerina (@Kat_La) November 2, 2018
As of 5pm AEDT the issue remains unresolved.
In May, Telstra’s 3G and 4G services went down, leaving customers across the country unable to make calls or use their data.
That was caused by software fault in the 4G network, causing customers to be diverted to the 3G network which then overloaded.