An Ohio Starbucks is so short staffed that it’s cutting hours and closing 2 days a week

Starbucks
  • A Starbucks in Ohio is closing down two days a week because it doesn’t have enough workers.
  • The restaurant industry is struggling to keep businesses open.
  • Some businesses have used other strategies to cope with labor shortages, like not serving breakfast.
  • See more stories on Insider’s business page.

An Ohio Starbucks joined the list of restaurants around the country cutting hours and closing dining rooms as they struggle to hire and keep on workers.

The Starbucks at 28053 Chagrin Boulevard in Windmere, Ohio, closed its dining room to operate only through the drive-thru, Cleveland Jewish News reported on September 30. Hours were limited to 6 am to 6 pm on Saturdays and Sundays, and to 5 am to 2 pm on Mondays, Tuesdays, and Fridays. The location is closed on Wednesdays and Thursdays, an employee confirmed to Insider over the phone.

Like other quick-service restaurants, Starbucks has been facing shortages in staffers periodically throughout the country. Local leaders have the authority to reduce hours and adjust operations to meet the needs of their particular store, Starbucks told Insider, as this location did to respond to the staffing issues.

Restaurants around the country are facing the same challenges. Business owners say they’re unable to find staff and in some cases even cite a lack of desire to work, while workers say they can demand better pay and benefits in the tight labor market, and they don’t want to work in dangerous conditions for low pay. As a result, fast-food chains are having to adjust hours or only operate drive-thrus as they face a lack of staff to keep restaurants running.

Local restaurant operators are adopting different tactics to minimize losses. Two Chick-fil-A restaurants in Los Angeles have stopped serving breakfast because of a lack of workers and “supply chain challenges,” to reduce complexity for workers. Other chains are temporarily closing dining rooms or cutting hours without enough staff to keep them open. Two more Chick-fil-A locations in northern Alabama have started closing early because of “extremely short staffing,” Grace Dean reported for Insider.

Two campus Starbucks locations at the University of Alabama temporarily closed dining rooms due to “limited staff and supply chain challenges,” The Crimson White reported.

Three more Chick-fil-A restaurants in Alabama had to close their dining rooms over lack of staff, though they continued to make food for delivery.

According to restaurant operators surveyed by National Restaurant Association, 78% said that didn’t have enough workers to handle business, and 61% of fast-food restaurants said that they decided to shut parts of dining rooms in August because they didn’t have the workers to serve those areas.

“It’s really tough times for staffing,” Kalinowski Equity founder Mark Kalinowski previously told Insider. Restaurant workers continue to quit the industry at record rates, moving to jobs where they don’t have to interact with angry customers.

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