At a press conference in Japan last night, future Sony CEO Kaz Hirai and other execs bowed deeply in apology for the PlayStation Network security breach that let hackers steal personal information from the network’s 77 million customers, and offered PlayStation Plus and Music Unlimited customers 30 days of free service.In the first press conference since last week’s outage, Hirai and other executives said Sony did not know who was behind the attack, and explained that the company waited for several days before informing customers of the breach because it wanted to get the facts straight first.
Sony also said that only 10 million of the accounts had credit card numbers attached, and Sony hasn’t seen any evidence that the were stolen. However, The Guardian reported yesterday that some PSN users were reporting credit card fraud.
Hirai also noted that Sony’s online services have been under assault for about six weeks now. One of the attacks was traced back to the hacker group Anonymous, whom Hirai said took “personal information of Sony top management” and “also publicized information about their families, their names and schools, on the Internet.” Anonymous was protesting Sony’s lawsuit against George Hotz, who hacked the PlayStation 3 so it could play unapproved games and posted the instructions on his Web site.
Anonymous says it wasn’t behind last week’s attack, however.
Hirai is the head of the company’s video game and consumer electronics unit, and is widely expected to be the next CEO after Howard Stringer.