For the second year in a row, first-day iPhone buyers are feeling the pain of early adoption. This year’s issue: A problem with Apple’s (AAPL) iTunes software that’s not letting AT&T (T) fully activate subscribers’ phones in their retail stores. This means much teeth-gnashing from the poor souls who’ve stood in line to get the gizmos, only to be told they can’t use them quite yet.
While a bit of a black eye for Apple and AT&T, one company’s shareholders rejoiced today: Synchronoss, the company that once powered Apple’s activate-your-iPhone process — and got the boot this year for AT&T’s in-store iPhone 3G activation system.
Synchronoss (SNCR) stock is up 11% today to $10.09 — presumably because AT&T and Apple’s woes are making Synchronoss’s service look a lot better. So what is going wrong today, and what could Synchronoss have done to make things right? You got us. A Synchronoss rep referred us to AT&T, which referred us to Apple, which hasn’t yet responded to our query.
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