- Samsung has postponed its launch of its Galaxy Fold, according to The Wall Street Journal.
- The apparent setback comes after several reviewers reported that the screens on their loaner units had broken after two days of use.
- Samsung has not publicly said it has any plans to delay the phone’s launch.
- Visit Business Insider’s homepage for more stories.
Samsung has delayed the launch of its Galaxy Fold, according to The Wall Street Journal. The apparent postponement comes after a small number of reviewers reported that the screen on the device had broken after two days of use.
The Journal’s report, published Monday, said the launch date was expected in the coming weeks but would be pushed to at least next month. Samsung is still investigating the cause behind the screen malfunctions that affected the review devices, but, citing anonymous sources, The Journal said the problems had to do with “the handset’s hinge and extra pressure applied to the internal screen.” Samsung declined to provide a comment.
The company has not publicly indicated that it has any plans to delay the phone’s launch despite the issues that surfaced last week. In a response to the broken review devices, the company said it would “thoroughly inspect these units in person to determine the cause of the matter.” But it did not mention pushing back the April 26 launch date, nor has it provided more information about what caused the screens to break.
Several outlets, including Sam Mobile and Engadget, reported that Samsung had delayed launch events for the Galaxy Fold in China. Samsung did not provide Engadget with a reason for the delay when notifying the outlet of the setback, but Sam Mobile cited a source as saying a last-minute problem with the venue was to blame.
Last Wednesday, several critics began to report that the screen on their Galaxy Fold review units had malfunctioned, with the display becoming unusable for some reviewers. Two reviewers said they encountered issues with the device’s display after removing a protective layer they misinterpreted as being a screen protector.
In its statement last week, Samsung said it would ensure that a warning not to remove this protective layer would be “clearly delivered to our customers” when the Fold launched. Two other reviewers who reported broken displays, however, did not appear to have tampered with the Galaxy Fold’s protective film.
The Galaxy Fold, Samsung’s first foldable smartphone, starts at $US1,980 and is scheduled to be available in select AT&T, T-Mobile, Best Buy, and Samsung retail stores this Friday. The phone has a clamshell design that when closed offers a 4.6-inch display and unfolds to reveal a 7.3-inch tablet screen. With its Galaxy Fold, Samsung is expected to beat its rival smartphone makers Xiaomi and Huawei to the market. Both of those Chinese tech firms are working on foldable smartphones, but it’s unclear exactly when they will launch.
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