LONDON — Ryanair customers can use a new tool to check whether their flights have been cancelled after the airline announced last week it will have to cancel up to 50 flights a day following a pilot rostering error.
The tool, created by funding group Rangewell, lets customers check whether they have been affected by the cancellations by entering either a flight number, airport, or departure date. Search results appear as below:
A pilot rostering error led to the company cancelling up to 50 flights a day for 6 weeks from last week.
The group’s chief executive Michael O’Leary admitted last week he had “messed up,” but has so far been unable to resolve the cancellation crisis with pilots.
The airline is also selling flights from just £5 as it bids to win back disgruntled customers. It is selling £5 flights from Stansted to Lorient in north-west France and Grenoble in southern France, while flights for £7.99 are available between the UK and destinations including Aalborg in Denmark, Strasbourg in France, and Gdansk in Poland.