A high level Research In Motion employee has written an anonymous open letter to the company on tech site BGR.And it’s a brutal read.
In short, the company is in chaos, needs better products, and a new CEO structure.
RIM has been in a tailspin all year, but for the most part has kept any internal turmoil internal. If this is where things are going for RIM, it’s going to get ugly.
Here are the key bullets from his letter:
- “You have many smart employees, many that have great ideas for the future, but unfortunately the culture at RIM does not allow us to speak openly without having to worry about the career-limiting effects.”
- “We are in the middle of major “transition” and things have never been more chaotic. Almost every project is falling further and further behind schedule at a time when we absolutely must deliver great, solid products on time.”
- “We need some heavy hitters at RIM when it comes to software management. Teams still aren’t talking together properly, no one is making or can make critical decisions, all the while everyone is working crazy hours and still far behind. We are demotivated.”
- “There is a serious need to consolidate our focus to just a handful of projects. Period.”
- “We simply must stop shipping incomplete products that aren’t ready for the end user. It is hurting our brand tremendously.”
- “We urgently need to invest like we never have before in becoming developer friendly.”
- “25 million iPad users don’t care that it doesn’t have Flash or true multitasking, so why make that a focus in our campaigns? I’ll answer that for you: it’s because that’s all that differentiates our products and its lazy marketing.”
- “RIM has a lot of people who underperform but still stay in their roles. No one is accountable.”
- “Perhaps it is time to seriously consider a new, fresh thinking, experienced CEO.”
If anyone at RIM wants to add more, email us: [email protected]