How to reset the network settings on your iPhone, and what happens when you do

Mother working from home on smartphone and tablet
Resetting your iPhone’s network settings can help fix internet connectivity issues. MoMo Productions/Getty Images
  • To reset the network settings on your iPhone, navigate to the “Reset” menu in the Settings app.
  • A network settings reset will erase all internet and network-related data stored on your iPhone.
  • Turning Airplane Mode on and off, restarting your iPhone, and reconnecting to WiFi can help resolve internet connectivity issues without having to do a network settings reset.
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An internet connection is vital to many of the iPhone’s features and functions, from sending emails to checking the weather. If you find that your iPhone isn’t able to access the internet, even if it looks like it’s connected to WiFi or mobile data, a network settings reset may be necessary.

Here’s everything you need to know about resetting your network settings on iPhone.

What happens when you reset your network settings on iPhone

Resetting network settings on your iPhone erases all internet and network-related data stored on your device. This includes names of WiFi networks, passwords, Bluetooth devices you’ve previously paired with, cellular network preferences, and VPN settings.

A network settings reset is different from a factory reset, the latter of which deletes all of your files and personal data. This is typically done when you trade in your old iPhone for a new one. With a network settings reset, your files and media are preserved, as well as web browser data and mobile carrier information.

What to try before you reset your network settings

Before you reset your network settings, first try completing a few troubleshooting steps.

Turn Airplane Mode on and off

First, turn Airplane Mode on for a minute, then turn it off.

1. Open the Settings app. Tap the toggle next to Airplane Mode to turn it on. Wait a minute or two, then tap the toggle again to turn it off.

Screenshot of the Settings app with Airplane Mode highlighted
The toggle turns green when Airplane Mode is on. Abigail Abesamis Demarest

2. Alternatively, swipe down from the top-right corner of your screen. Tap the Airplane Mode icon to turn it on. Tap the icon again to turn it off.

Screenshot of Control Center with Airplane Mode highlighted
The icon turns orange when Airplane Mode is on. Abigail Abesamis Demarest

Turn your iPhone off and on

If turning Airplane Mode on and off doesn’t resolve your issue, try turning your iPhone off and back on.

1. Press and hold the Power button for a few seconds, or press and hold the Power button and a volume button, until a power off slider appears.

2. Swipe the slide to power off slider to the right.

Screenshot of the power off screen with the slide to power off slider highlighted
You’ll need to enter your passcode after turning your iPhone back on. Abigail Abesamis Demarest

3. After your iPhone has fully powered down, press and hold the Power button until you see the Apple logo.

Reconnect to your WiFi network

If turning your iPhone off and on doesn’t resolve your issue, try forgetting and reconnecting to your WiFi network.

1. Open the Settings app. Tap Wi-Fi.

2. Tap the “i” icon next to the name of the WiFi network you’re currently connected to.

Screenshot of the Wi-Fi screen with the information icon highlighted
On this page, you’ll see a list of WiFi networks in your vicinity. Abigail Abesamis Demarest

3. Tap Forget This Network, then tap Forget to confirm.

Screenshot of the information for a specific Wi-Fi network
This page contains the information on a specific WiFi network. Abigail Abesamis Demarest

4. In the list of WiFi networks, tap on the name of the network you want to join. Type in the network password, then tap Join.

How to reset network settings on your iPhone

Finally, if you’re still having issues connecting to the internet, reset your network settings.

1. Open the Settings app. Tap General.

2. Scroll down to the bottom of the list. Tap Reset.

Screenshot of the Settings menu with Reset highlighted
The ‘Reset’ option is at the bottom of the Settings menu. Abigail Abesamis Demarest

3. Tap Reset Network Settings. Enter your passcode if prompted, then tap Reset Network Settings to confirm your choice.

Screenshot of the Reset page in Settings
On this page, you can also reset all settings or erase all of your content and settings. Abigail Abesamis Demarest

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