There you were on a “Pokémon GO” scavenger hunt, when suddenly you came upon a Clefable. After swearing loudly in excitement, you tapped on the little guy only to discover that you’re fresh out of Pokéballs. “Fine!” you say, and, in your rush to capture the adorable little pocket monster, you splash out on some in-game currency with real money so that you can buy some Pokéballs.
The next day, seemingly out of nowhere, the folks at “Pokémon GO” developer Niantic Labs issue an update that removes a bunch of features from the game — like, say, the ability to track Pokémon.
You’re angry. Of course you’re angry. And you want a refund on that money you just dropped. And, it turns out, you may be able to get that refund.
Players on the “Pokémon GO” Reddit page are requesting refunds from both Apple and Google (depending on where they’re playing “Pokémon GO”), based on the terms of service of those digital storefronts.
The logic goes like this (as written by Reddit user “Jackstepper”):
“Tell Apple how Niantic completely changed the way the game is played by removing the core function of the game of being able to track Pokémon. Their site still advertises the tracking feature.”
Technically speaking, this logic isn’t wrong. The game’s iTunes description lists tracking Pokémon as its main feature:
“Search far and wide for Pokémon and items: Certain Pokémon appear near their native environment — look for Water-type Pokémon by lakes and oceans. Visit PokéStops, found at interesting places like museums, art installations, historical markers, and monuments, to stock up on Poké Balls and helpful items.”
And a smattering of folks in the Reddit thread claim to have already received refunds from both companies; Tech Insider reached out to both Apple and Google, but neither responded immediately to request for comment.
We were able to confirm independently that Apple is giving refunds (one of our staff members was able to get a refund, as seen above).
OF NOTE: Given that both companies have date-based limits on when you’re able to get a refund, this likely won’t work if you bought Pokécoins in early July and are suddenly angry about the big update.