The New York Post is reporting that some of Manhattan’s most popular nightclubs — including SL, Finale, Lavo, and Avenue — have been overcharging guests with fees as high as 22 per cent for “operations charges.”
This is on top of a suggested 15 per cent gratuity.
According to The Post:
The Meatpacking District bottle-service hot spot SL, run by the EMM Group, tacks a 3 per cent operations fee onto the “suggested” 15 per cent gratuity for alcoholic drinks that average $17 a pop, receipts show.
“SL applies a mandatory 3% operations charge to all bottle service at our venue. This charge is used to offset a variety of ever-changing costs that affect our particular business,” reads a notice on the back of a receipt.
Another EMM club, Finale on the Bowery, adds operations fees of 5 per cent for booze and 22 per cent for bottle service, receipts show. Drinks there average $16 each.
The clubs are being investigated by the city’s Department of Consumer Affairs, which says that even if the surcharge is listed on a menu or receipt, it is still illegal in NYC, a consumer affairs spokesperson told The Post.
Club owners counter that the fees are clearly presented and are used to cover expenses such as credit-card charges.
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