Frequent readers of Jaunted already know that Twitter can sometimes be the best tool for arranging your travel, especially in the case of flight delays or similar airline issues.It’s thanks to the responsiveness of airlines on Twitter that we’ve been able to check on and rebook our own flights, and the ease of directly connecting with a real person at the airline in 140 characters or less is hugely appreciated.
You can see the new Delta Assist Facebook tab here. It’s quite straightforward—provide your full name, email address, message and SkyMiles number if you have one, and an agent will get right back to you via email to address your situation. And yes, its confidential.
You can use DeltaAssist for questions about future travel plans you’ve made, flights you’ve already flown and flights you’re trying to book. There’s also the option to leave a compliment, post a concern or simply ask where the hell your luggage is at (though we recommend playing nice).
Ah yes, and do be our friend on Facebook too, pretty please?