Photo: Alex Proimos/Flickr
The New York Posts‘ Josh Margolin has details on a damning report saying emergency response times have actually slowed despite spending more than $2 billion to update the 911 system.The report from a Washington consulting firm identified these inefficiencies:
NYPD brass, trying to keep their call stats high and justify an ever-increasing budget, refuse to allow the city’s 311 system to handle non-emergency police calls — although that’s how it’s done in many other big cities.
As much as $100 million has been wasted by purchasing separate dispatch systems for the NYPD and FDNY when one new one would have been just fine. The separate systems were incompatible, so the city had to spend $15 million for an interface to get them to communicate with each other.
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