How to change your Netflix password, even if you don’t know your current one

Man using laptop watching shows
It’s easy to change your Netflix password. damircudic/Getty Images
  • You can change your Netflix password using the website or mobile app.
  • If you don’t remember your Netflix password, click or tap “Forgot password?” to reset it.
  • Like all passwords, it’s a good idea to make your Netflix password unique and complex.
  • This story is a part of Business Insider’s Guide to Netflix Tips and Tricks.

Your Netflix password is an important tool for protecting your account. It keeps strangers from using your account, obviously, but it also helps safeguard your payment information.

Related Article Module: How to create strong passwords for every site, and keep your info secure from hackersExperts agree that keeping a different password for every site you use – and making sure that password is complex – is the best way to keep your information secure.

With that in mind, here’s how to change your Netflix password, even if you don’t remember it.

How to change your Netflix password

The steps to change your Netflix password are the same on both computers and phones.

1. Head to https://www.netflix.com/YourAccount and log into your account, if you haven’t already.

2. In the Membership and Billing section, click Change password.

A Netflix account's options page, with the 'Change password' option highlighted.
Select the ‘Change password’ option. William Antonelli/Insider

3. On the Change Password page, enter your existing password and then the new one you want to change it to. There are no requirements for what your password has to contain – it just needs to be between six and 60 characters long.

4. Confirm the new password, and when you’re done, click “Save.”

Netflix's 'Change Password' page.
You can choose to log out of every Netflix session when you change your password. William Antonelli/Insider

How to change your Netflix password if you’ve forgotten it

If you want to change your password, you usually need to enter your current password to prove you really own the account. But if you’ve lost or forgotten your password, there’s a workaround.

If you’re currently logged into your account, follow the steps above to reach the Change Password page. Once there, click Forgot password? If you’ve been logged out of your account and can’t remember the password, head to the login page and click or tap Need help?

You’ll be given the option to reset your password via email or text message – you’ll be sent a link where you can make a new password.

Netflix's page for recovering your password when you don't remember it.
There are two basic ways to recover your Netflix password if you’ve forgotten it. William Antonelli/Insider

If you don’t remember which email address or phone number you connected to your Netflix account, you can enter the first and last name associated with the account, as well as the card number you use to pay for it.

Dave Johnson contributed to a previous version of this article.

How to download Netflix movies and shows onto your phone or tabletHow to delete your Netflix viewing history, and prevent something you’ve watched from affecting your viewing recommendationsHow to use a Netflix gift card to pay for your Netflix subscription planHow often you should change your passwords, according to cybersecurity experts