Google’s $US3.2 billion purchase of Nest is not looking great right now.
Nest is recalling its internet-connected smoke detectors, according to a report by the Associated Press.
A recall, in this case, doesn’t mean everyone has to turn their Protect back in. Nest can fix the problem with a software update.
The smoke and carbon monoxide detector called, the “Protect” is struggling with a glitch that can stop the alarm from sounding.
One of the big features for the Nest is that you can wave at it, and it will silence. Traditional smoke detectors are a pain to silence when they’re accidentally set off by, say, smoke when you’re cooking, or steam from a shower. You have to grab a broom and hit a button, or wave at them to disperse the smoke. With a Nest, you were supposed to be able to just wave at it.
However, the Nest Protect would misinterpret people waving their hands and turn off if there was a real fire. Nest has halted sales of the Protect for a few weeks now while it dealt with the problem.
“Consumers who have not connected their Nest Protect devices to their wireless network and linked them to a Nest account should immediately do so,” says the Consumer Product Safety Commission. “The devices will automatically receive the update that disables the Nest Wave feature. Customers should confirm that their devices have been updated by going to Nest Sense on their Nest account mobile or web application and ensuring that the button for Nest Wave is off and grayed out.”
This isn’t the first, or only, time Nest has had trouble with its products. Its thermostats can confuse wiring in houses and set the the heating system running unless you have a special wiring.
Nest’s co-founder, Tony Fadell, was previously a lead engineer at Apple on the iPod and the iPhone. Nest prides itself on taking “unloved objects” like thermostats and making them well designed, futuristic objects. This is why Google bought the company.
NOW WATCH: Tech Insider videos
Business Insider Emails & Alerts
Site highlights each day to your inbox.