The NAB has teamed up with Microsoft to create an ATM that lets you withdraw cash using facial recognition technology and a pin.
The ATM uses cloud and artificial intelligence (AI) technology which means you will no longer need physical cards or devices to access cash.
It is also expected to help guard against the fraudulent use of stolen cards and card skimming.
But before you leave your wallet at home, for now the ATM is just a proof of concept on display at this year’s SIBOS conference being held in Sydney.
NAB Chief Technology and Operations Officer Patrick Wright said the ATM provide “simpler and faster” solutions for customers, adding “we want to deliver great connected customer experiences.
“Cloud technology allows us to take advantage of features and capabilities that are world-leading and enable us to deliver at pace for our customers.
“Working with companies like Microsoft allows us to develop concepts like this.
“It’s a look into what the future might hold for the way our customers access banking products and services.”
So how does it work?
A customers visits a kiosk which captures their image and links it to their bank card and PIN. The ATM concept asks the user to enter a PIN, providing a second factor of security along with their facial biometric to confirm their bona fides.
The ATM system, using Azure Cognitive Services, does not store images, only the biometric data, and the data is held securely on Microsoft’s trusted cloud platform.
Microsoft says it will be erased following the experiment.
The information will be used only for the purpose of authenticating the customer and for no other purpose. Participants in the concept will not have any of their banking information connected to the system.
The concept was developed in approximately two months by a small agile team from NAB’s in-house innovation lab, NAB Labs, and technology division.
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