These are the 16 most unreliable car brands for 2020

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2017 Land Rover Discovery. Land Rover
  • JD Power’s vehicle-dependability study measures the number of issues reported by owners of three-year-old vehicles.
  • In the 2020 survey, respondents reported an average of 134 problems per 100 vehicles.
  • Land Rover finished last among 32 car brands, with 220 problems per 100 vehicles.
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Owners of three-year-old vehicles report fewer issues now than they have in the 31-year history of JD Power‘s vehicle-dependability study, but some brands still lag behind.

For the 2020 version of its study, JD Power collected responses from 36,555 owners of vehicles from the 2017 model year, measuring dependability a few years into ownership. While Genesis led the pack with 89 problems per 100 vehicles, Land Rover ranked last among 32 brands, with 220 problems reported per 100 vehicles compared to an industry average of 134 problems per 100 vehicles.

These are the least reliable car brands based on those metrics, according to JD Power.


T15. Acura

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2017 Acura RDX. Acura

Problems per 100 vehicles: 139


T15. Honda

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2017 Honda CR-V. Honda

Problems per 100 vehicles: 139


14. Ram

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2017 Ram 1500. FCA North America Media

Problems per 100 vehicles: 140


13. Mitsubishi

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2017 Mitsubishi Mirage. Mitsubishi

Problems per 100 vehicles: 146


12. Mini

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Mini Cooper S. BMW

Problems per 100 vehicles: 147


11. Mercedes-Benz

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Mercedes-Benz E63 AMG. Mercedes-Benz

Problems per 100 vehicles: 152


10. Subaru

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2017 Subaru Impreza. Subaru

Problems per 100 vehicles: 154


9. Infiniti

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2017 Infiniti QX50. Infiniti

Problems per 100 vehicles: 155


8. Dodge

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2017 Dodge Charger. FCA

Problems per 100 vehicles: 158


7. Jeep

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2017 Jeep Wrangler. Fiat Chrysler

Problems per 100 vehicles: 159


6. Fiat

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2017 Fiat 500X. Fiat Chrysler

Problems per 100 vehicles: 160


5. GMC

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2017 GMC Sierra 2500HD. GMC

Problems per 100 vehicles: 162


4. Volvo

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Volvo XC90. Volvo

Problems per 100 vehicles: 185


3. Jaguar

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2017 Jaguar F-Pace. Jaguar

Problems per 100 vehicles: 186


2. Chrysler

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2017 Chrysler 300. Fiat Chrysler

Problems per 100 vehicles: 214


1. Land Rover

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2017 Land Rover Discovery. Land Rover

Problems per 100 vehicles: 220