A partial network collapse overnight has left over 2 million Virgin Mobile customers without phone service.
The Virgin Mobile website is also down so the carrier has had to resort to social media to contact their customers about the “network outage”.
Here’s the explanation Virgin Mobile has posted on their Facebook page.
Affected customers have taken to Twitter. Some angry and in awe at the archaic situation, others trying to make a joke of the situation.
I wanted to call Richard Branson to air my frustrations about service outages but my service was down…..well played #virginmobile
— Michael Teychenne (@mickteych) May 3, 2014
— Verity Chambers (@veritychambers) May 2, 2014
— Holly Kinens (@hollykinens) May 3, 2014
— Jon Coombs (@jpcoombs) May 3, 2014
Does anyone have a raven I can borrow to send a message? #virginmobile
— Natalie Vikhrov (@natalievikhrov) May 3, 2014
— architectbarbé (@architectbarbe) May 3, 2014
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