Back in September, Microsoft (MSFT) introduced a series of “improvements” to hotmail.com that were largely panned by users. By now, web companies should be used to histrionic responses to any change in a service people are used to, but the Hotmail complaints were different: The new ad layout made it so people couldn’t read their emails.
It took a few months, but Microsoft has bowed to users’ wishes and rolled back the changes.
Another baby step in the right direction from the always-being-overhauled Microsoft online team. According to a November report, Microsoft’s Hotmail is still the market leader in webmail with 283 million users, ahead of Yahoo’s (YHOO) 274 million subscribers and Gmail’s (GOOG) 113 million users.
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