- A recent flight out of Tulsa, Oklahoma, was delayed over two hours.
- So the Mesa Airlines pilot bought everyone onboard burgers.
- That’s over 70 custom burgers, people!
- In a tweet, United Airlines, which owns the smaller airline, called the deed “awesome.”
There’s nothing worse than a delayed flight.
On Monday, a Mesa Airlines pilot was feeling especially guilty when passengers aboard a flight leaving from Tulsa, Oklahoma, were stuck aboard an aircraft that was delayed for over two and a half hours. So, what’s a man to do? Buy everyone a sandwich, apparently, according to the New York Post.
Pilot Matthew Hosher did the good deed, and Sam Walker, a passenger on the flight, tweeted about what happened.
We’re currently 2.5 hours into a delay leaving Tulsa on @united and our Captain, Matthew just ordered every single person on the plane lunch from Fat Guys Burger Bar. Good people and customer service do still exist! #UA6329 pic.twitter.com/2raUykf4JT
— Controversial Tweeter (@samrwalker) March 11, 2019
“We’re currently 2.5 hours into a delay leaving Tulsa on United and our Captain, Matthew, just ordered every single person on the plane lunch from Fat Guys Burger Bar,” he wrote. “Good people and customer service do still exist!”
Mesa Airlines, which is based out of Arizona, operates as a part of United Express. A spokesperson for United Airlines confirmed to INSIDER that this incident did, in fact, happen.
On Twitter, a spokesperson for United called the act of kindness “awesome.”
Hey, Sam. How awesome! We're glad to hear the crew took care of you today. We'll pass along your praise to our teams. ^BA
— United Airlines (@united) March 11, 2019
According to Fox 23, it was the largest order the local burger chain had received.
Mesa Airlines’ CEO Jonathan Ornstein, told the Huston Chronicle Hoshor’s actions were model behaviour.
“He went out of his way like that to take care of the passengers,” Ornstein said. “It really was outstanding customer service, way above and beyond.”
And while this situation may have been unusual, it’s not entirely unique. Earlier this month, a pilot ordered 23 pizzas to feed hungry passengers when a flight was diverted during a storm.
It’s the little things. Or, you know, the things that are covered in cheese.
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