Kevin Systrom is the cofounder and CEO of Instagram, which Facebook just acquired for $1 billion.
Reports say Systrom will make $400 million in the deal.
Instagram is a photo-sharing app that launched just a couple years ago, and already has 30 million users.
We’d love to talk to Systrom about the deal, how he got to where he is today, and his plans going forward.
But we can’t.
Photo: Flickr / LeWEB11
Facebook is going to IPO next month, and that means its executives – now including Systrom – are required to honour the SEC’s “quiet period” rules.
Fortunately, Systrom is not just a wildly successful CEO, he’s also a Quora addict. He’s answered over 50 questions on the site. Also, Systrom did a Q&A with Business Insider’s Matt Rosoff last fall.
Below, we’ve collected (and lightly edited) some of the best questions and on-record-answers from those resources to compile a Q&A with Silicon Valley’s newest $400 million man.
Depends what you mean by coding. I’ve been programming here and there since I was in middle school. In high school I was excused from my foreign language requirement so I could take more computer science classes. The first real class I took was in Pascal, and then later in c++. Independently I started playing with MySQL and PHP, but never did anything significant.
My freshman year at Stanford I took CS106X which was the first year’s worth of CS in 1 quarter (it’s usually two). I wouldn’t say I did so well… I looked around and saw so many fantastically smart folks in that class and decided I was better off majoring in something like business. Looking back I wish I had stuck with it. It turns out that no undergrad class prepares you to start a startup — you learn most of it as you do it.
So anyway, long story short, I only took one CS class at Stanford, and instead of majoring in it, I coded basic projects on the side for fun (a student marketplace, an internet radio station, etc). At Odeo as the intern I picked up Ruby on Rails but forgot it quickly as I took a marketing job at Google.
Only at my next job at Nextstop would I say I went from being a hobbyist to being able to write code that would go into production. The lesson I take from this all is that a) don’t give up so quickly if it’s something you actually enjoy and b) 99% of what I do on a daily basis I learned on the job — classes/majors can prepare you to learn on the job, but *doing* the work is where you learn what you’ll use every day.
Our filters are a combination of effects – curve profiles, blending modes, colour hues, etc. In fact, I usually create them in photoshop before creating the algorithms to do them on the phone
I wish that I could say it’s more interesting – but often it has to do with the inspiration for the filter… a type of film, a photo we’ve seen, or simply what we were doing at the time.
From day one. We realised that if we were going to do photos, that we’d have to be different and stand out. Square photos displayed really well in a feed format and frankly we just liked the aspect ratio better. It wasn’t much more complex than that.
Yes. I’ve been doing mostly backend work lately – python/django stuff.
A long week of searching for something that combined the ‘right here right now’ aspect of what we were trying to accomplish with the idea of recording something in your life (hence the suffix -gram).
We also wanted something relatively unique. We had a bunch of other names that were in the running, but there were lots of other apps with names that were too similar. Another characteristic was whether or not you could tell someone the name and they could spell it easily.
KS: It’s hard to answer this question, because there’s the client and then there’s the server. Most of the server code was taken from Burbn. (For those who never used Burbn, Instagram looks/feels/acts a lot like burbn, only it’s focused on posting a photo). That code took many months to develop, refine, and turn into libraries that we can use internally on just about any project. We built them knowing we’d likely reuse them in other experiments down the road. We learned *a lot* along the way that made Instagram act the way it does currently.
The app itself took about 8 weeks.
KS: It was just two.
KS: Instagram is an app that only took 8 weeks to build and ship, but was a product of over a year of work.
The story starts when I worked at Nextstop. While I was there working in marketing, I started doing more and more engineering at night on simple ideas that helped me learn how to program (I don’t have any formal CS degree or training). One of these ideas was combining elements of foursquare (check-ins) with elements of Mafia Wars (hence the name Burbn). I figured I could build a prototype of the idea in HTML5 and get it to some friends. Those friends ended up using the prototype without any branding elements or design at all. I spent weekends working on improving the prototype for my friends. At a party for the Hunch folks I ran into a bunch of people who would basically make starting Burbn a reality. At that party were two people from Baseline Ventures and Andreessen Horowitz. I showed the prototype, and we decided we’d meet up for coffee to talk about it. After the first meeting, I decided to take the dive and leave my job to go solo and see if Burbn could be a company. Within two weeks of leaving, I raised $500k from both Baseline and Andreessen Horowitz, and started work on finding a team.
Mike Krieger and I started talking and he decided he liked the idea of helping start the company. Once he joined, we took a step back and looked at the product as it stood. By this time, we had built Burbn into a (private) really neat HTML5 mobile web app that let you: Check in to locations, Make plans (future check-ins), Earn points for hanging out with friends, post pictures, and much more.
We decided that if we were going to build a company, we wanted to focus on being really good at one thing. We saw mobile photos as an awesome opportunity to try out some new ideas. We spent 1 week prototyping a version that focused solely on photos. It was pretty awful. So we went back to creating a native version of Burbn. We actually got an entire version of Burbn done as an iPhone app, but it felt cluttered, and overrun with features. It was really difficult to decide to start from scratch, but we went out on a limb, and basically cut everything in the Burbn app except for its photo, comment, and like capabilities. What remained was Instagram. (We renamed because we felt it better captured what you were doing — an instant telegram of sorts. It also sounded camera-y)
Why do you think the app took off so quickly?
KS: We took a very basic action that everyone does in the world, taking a photo, and we put some meaning behind it, some reason behind it. The reason is suddenly all your friends can see that photo immediately, in an instant. But also we make the photo more beautiful. It doesn’t take very much to convince people to do what they do every day anyway and then do it through you’re product. Really we’re just taking people and shifting them from taking photos anyway to taking them on Instagram.
But then, because of the encouragement through making photos beautiful, people are taking way more photos than they would have otherwise because there’s a reason to share them.
But what advice would you give somebody to get that initial notice and get that spike in usage?
KS: It’s interesting because I’ve started to work more closely with startups trying to do exactly this, and a lot of people think it’s a marketing game. But really, if you build a quality app you will naturally rise through the ranks. I don’t know how many apps are in the App Store, but everyone knows a fraction of a per cent are really well done, quality, thought out apps. There are a lot of apps that are fun to use, they’re utility apps, they’re fine. But there are a fraction of apps that are in the cream of the crop. You just need to be in the cream of the crop to get noticed.
I think far too many people focus on how many emails can I send the user to get them to come back at the end of the week. If you build something beautiful and useful they will come back. And sure, you should also do those things, but I don’t remember the last email I got from Google saying “hey, you haven’t been back to our site in a while.”
There are gimmicks, paying for downloads and stuff. But we’ve never spent a dime on marketing. Great products sell themselves.
What does your average user look like? Do you have a few “whales” who are taking tons of photos and then a bunch more casual users, sort of like Zynga with games?
KS: You can split it up into personas. There are definitely people who don’t take any photos but like photos and comment on photos. Like people who joined for Justin Bieber — a lot of them are there for one reason, and the reason is Justin. At the same time, there are people who subscribe to thousands of people and not only like and comment on their photos but take beautiful photos as well.
What do you think of native apps for mobile phones vs HTML5 apps? I talk to some people who think HTML5 is the way to build one app that works on multiple platforms.
KS: I don’t buy it, mostly because we started off as HTML5.
What I don’t buy is just your statement. I totally buy HTML5. It’s great for some companies. For instance, I think it’s awesome for bigger brands who are not technology companies to invest in HTML5. It’s much more accessible, the refresh cycle’s much smaller, it’s just better for the organisation to spend their time doing what you do well. If you’re a larger brand, having the flexibility to do HTML5 is also great.
But to do what we do, there’s no reason why we should do it in HTML5….We were HTML5 when we wereBurbn. But there were so many stumbling blocks getting it out to consumers, the second we went native it was the best decision we ever made. I think that’s true, for folks to have a strong consumer experience that needs to be completely polished. I don’t buy the cross-platform thing.
What about writing in HTML5 and then wrapping it for each different platform?
You also hinted at moving beyond photos into video?
KS: I’ve been mentioning this a lot lately because I don’t want people getting stuck with the idea that Instagram is a photo-sharing company. Instagram is a media company. I think we’re about visual media. I explain ourselves as a disruptive entertainment platform that enables communication through visual media. I don’t think it’s just photos. There’s a reason we don’t allow you to upload photos on the Web as albums. It’s not about taking all these photos off your DSLR putting them into an album and sharing them with your family. It’s not about that. It’s about what are you up to right now out in the real world, how can you share that with everyone. It’s about what’s happening out in the world. It’s about can I consume media from folks like Taylor Swift. That’s really interesting to people. What’s not interesting to me is becoming a photo storage platform.
Video requires a lot more resources.
KS: Everything does. So does Web. We get six million visits a day to our Web site. Imagine us launching a Web site [for sharing], how much more infrastructure would we need? All of these things are commitments. We have to see where they make sense in our lifecycle?
Are you a photographer?
KS: It’s funny, I was a photographer before I was a programmer. But in high school I basically got them to waive a bunch of science requirements so I could take more computer science. I got to college and decided I didn’t want to concentrate on computer science for some random reason. But I’ve always done photography, in the darkroom, and I’ve always really been into digital photography. If you go on to my Flickr page, you’ll see a photo that looks like an Instagram photo, from about 2007. I’ve always been into taking my photos, cropping them square, putting them through a filter in Photoshop. We just reverse engineered how to do filters, now we opened it up to the masses….
I’ve done all our filters except for a few. We worked with Cole Rise, one of our users, who did a fantastic job on Amaro, Rise, and Hudson. He did the first three on the list and they’re awesome, I use them 24/7. But we’re definitely itching to get new ones out there. We talked about doing limited Christmas holiday ones, or whatever, but we’re not Angry Birds Seasons or anything like that yet.
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