Lululemon actually benefitted from having to recall 17% of its yoga pants for being too sheer last month.
The yoga retailer’s shares are soaring on news that it would probably replenish all of its pants by early June, the Financial Post reported.
This is much earlier than the company’s previous estimate of July or August.
And Lululemon’s deft handling of the issue won over more than just Wall Street.
“We believe demand for Lululemon gear has not suffered from this transitory quality control issue, and likely benefited from the publicity,” Camilio Lyon at Canaccord Genuity wrote in a note to clients today.
After Lululemon realised that some of its black luon pants were too sheer, it quickly issued a statement and recall. The company then offered refunds to anyone with affected pants.
The company’s careful management of the crisis led to a quick recovery that has analysts saying the company is stronger than ever.
Still, the positive attention came at a price: it’s estimated the debacle cost Lululemon $67 million.
Here’s a chart showing Lululemon’s share price spiking in the month since the yoga pants crisis:
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