- A water main broke in Terminal 4 at JFK International Airport and flooded a baggage claim area on Sunday.
- Many travellers don’t know when they will get their luggage back.
- The Port Authority believes the break may have been caused by the weather.
After enduring massive delays and an extended closure last week due to frigid temperatures and storms, some travellers using JFK International Airport are waiting to learn when they will receive their luggage after a water main broke in Terminal 4 on Sunday.
The resulting leak flooded the baggage claim area, leaving some bags submerged in cold water. While many of the bags have been removed from the water, some travellers have said that they have not received any indication of when they will get their luggage back.
The terminal was partially evacuated after the leak and was closed to international flights on Sunday. As of Monday morning, domestic and international flights are running with delays.
In a statement, the Port Authority said the break may have been caused by the weather. It plans to launch an investigation into the incident.
“Delta is working diligently to reunite customers with bags that were separated due to a water main break and inclement weather in New York,” a Delta spokesperson said in a statement to Business Insider. “We have established a dedicated phone line to help JFK customers identify and retrieve their checked luggage at 888.977.1005. Delta will deliver bags to customers.”
JFK did not immediately responded to a request for comment.
LOOK AT ALL THAT LUGGAGE. #JFK madness at a lull this morning, stranded passengers restless and worn out in the waiting area .@CBSNewYork #WatermainBreak #FlightsCancelled #Delays pic.twitter.com/I2zqT4KWzZ
— Magdalena Doris (@MagdalenaDoris) January 8, 2018
— Robert Moses (@RobertMosesFox5) January 8, 2018
Water main break adds insult to injury at weather-plagued #JFK airport. Cascades of water flooded customs hall in Terminal 4. Customs closed, planeloads of people stuck on flights that already landed. Other flights diverted elsewhere. #abc7ny pic.twitter.com/I5CUDEBPZ4
— Josh Einiger (@JoshEiniger7) January 7, 2018
A water main break has slightly flooded @JFKairport's Terminal 4. It's also delayed flights and has shut down international flights into the terminal. https://t.co/zr3sM2etk5 pic.twitter.com/thj6Rm4UP7
— Spectrum News NY1 (@NY1) January 7, 2018