An employee for a Polish airline reportedly asked passengers to chip in for repairs to the plane before it could take off in Beijing

iStockAn airline employee reportedly asked for money to repair the plane.
  • A Boeing 787 Dreamliner from Polish airline LOT had a hydraulic pump fault at Beijing Capital International Airport on November 11.
  • When the mechanic repairing the plane insisted on a cash payment, the station manager on the flight reportedly asked passengers to chip in to pay for the repairs, according to The Daily Mail.
  • The manager was reportedly able to collect 2,500 RMB ($360 USD) from the customers.
  • Now, a spokesperson from the airline told Aerotime that money was returned to the passengers when they landed in Warsaw and that the incident is under investigation.

According to the Daily Mail, passengers on a recent flight with Polish airline LOT were asked to chip in for repairs so their plane could take off from Beijing and return to Poland.

Daily Mail reported that on November 11, a leak on the Boeing 787 Dreamliner was discovered when it landed at Beijing Capital International Airport. The plane was suffering from a hydraulic pump fault and the plane’s mechanic reportedly refused to be paid in anything but cash for the replacement pump.

According to the LOT representative’s statement to Aerotime, the on-flight station manager was trying to “speed up the departure” of the significantly delayed flight to Warsaw, Poland. Additionally, the statement says the manager claimed that the passengers he asked for money were individuals he knew.

The LOT station manager on the flight reportedly collected money from the flight’s 250 passengers to fund the repair, amassing about 2,500 RMB – approximately $360 USD. And LOT spokesman Adrian Kubicki has told Daily Mail that this action wasn’t condoned by the airline itself.

“There are no circumstances that justify asking money from passengers,” Kubicki told the site. And according to LOT’s statement to Aerotime, the incident is under investigation.

The money was reportedly returned to passengers when they landed

In a statement to Aerotime, a LOT representative said the money was immediately returned to the passengers when they landed. The Daily Mail also reported that Kubicki apologised to passengers when they landed in Warsaw and that passengers were able to claim monetary compensation for the lengthy delay.

LOT’s statement to Aerotime also said the decision was wrong, writing:

“Although we understand the good intentions of LOT station manager, from the company’s standpoint the decision was wrong. Passengers should not be engaged in this situation at any stage … We will draw conclusions and consequences from this situation.”

The full statement can be found on the Aerotime website.

INSIDER has reached out to LOT for comment but did not immediately hear back.


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