In her book “Radical Candor: Be A Kick-Arse Boss Without Losing Your Humanity,” Kim Scott explores finding the sweet spot in management, somewhere between obnoxiously aggressive and ruinously empathetic. She details the traits a person must have to be a successful leader. Following is a transcript of the video.
So I would say the most successful bosses don’t have a personality type, right. There’s not traits or attributes, but there are things that they do. Being a boss is not, it’s not a value judgment, it’s a job, and here are the things that great bosses do. They start by forming relationships with each of their employees. And they form these relationships not by schmoozing after work but in the way that they fulfil their three key responsibilities. They create a culture of feedback. They build a great cohesive team. And they achieve results collaboratively. And the most important thing that bosses do in all three of these areas is to be a partner to each person on their team. Not to be a micromanager and that gets a lot of talk, sort of, it’s pretty common knowledge that you shouldn’t be a micromanager, however one mistake I see often especially new managers but even some experienced managers make is in the effort to avoid micromanaging they just become absentee bosses. They sort of disappear from view and they don’t really help people who are working for them achieve success and if somebody comes to work for you it’s because you’ve got something to offer so you owe them your thought partnership.
Produced by Sam Rega
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